About - Information Technology Services

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Information Technology Services

The Library Information Technology Services develops and implements information technology solutions to meet library goals and maintains the library's computing infrastructure. To support library staff and users' IT needs, LITS:

Provides reliable network service, stable servers, and a comprehensive desktop computing environment for library staff and users. Enhances the security of the computing environment through virus scanning, patch management, regular backups of critical data, and other security-related efforts

Monitors new trends in the information systems industry and develops and implements new information technologies that are tailored to meet SUL needs and goals.

Provides system-level consultation and technical advice to library departments for their various digital initiatives. Troubleshoots hardware and software problems. Upgrades software to improve the functionality and stability of applications.

Partners with ITS to support the Summit (Voyager) system and provide all application and client level support for the system.

Coordinates the Technology Associates Program to provide hands-on technical support to library staff from within their department.

Works with the library's training specialist to improve computing skills across the library.

Collaborates with Campus Information Technology and Services to ensure compliance with the University's IT standards and guidelines.

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Last modified: October 26, 2007 10:22 AM

http://libsites.syr.edu /its/about.html